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Alert Settings

Patrick Arata
  • Updated

Alert Settings

NoiseAware gives you flexible control over who receives alerts, what they're notified about, and how they're notified.

Choose Who Receives Alerts

Administrators can add users from the Organization page.

Each user must have a name and email address. If the email address already belongs to an existing NoiseAware user, that user will be added to your organization.

To help you select the appropriate role for your users, here is a breakdown based on the NoiseAware permission structure.

You can use the following guide to determine which access level best fits their responsibilities.

Role Selection Guide

  • Administrator:
    • Best for: Anyone who should automatically have visibility to all properties. Account Owners, primary decision-makers, or individuals who need to manage users and billing.
    • Capabilities: Full access. They can manage all users, edit all properties, and control subscription and billing settings.
    • When to choose: Assign this to yourself or your primary partner if you need full oversight of the entire account configuration.
  • Manager:
    • Best for: Team members who do NOT need visibility into every property. 
    • Capabilities: Can view or edit properties based on assigned permissions. They cannot manage other users (invite or remove them).
    • Limitations - 
    • When to choose: This is the standard role for staff who need to interact with noise alerts, check event history, and communicate with guests. 
  • Watcher:
    • Best for: Compliance officers, local authorities, or temporary staff who only need to monitor activity.
    • Capabilities: View-only access. They cannot edit property configurations, alert settings, or user lists.
    • When to choose: Use this if you have someone who needs to ensure noise ordinances are being followed but does not need to intervene or change settings.

 

Choose What Users Are Notified About

When adding a user, under PROPERTY SETTINGS, Admins can select:

  • Which properties the user can access

under ALERT SETTINGS, Admins can select:

  • Which alerts the user should receive
  • Choose How Users Receive Alerts

Each user can customize their notification preferences.

To update your alert settings:

  1. Click your name in the upper-right corner.
  2. Select your notification preferences.

To receive push notifications, download the NoiseAware mobile app.

Customize When Alerts Are Sent

Noise alerts are triggered when noise levels stay above the threshold you've set - Noise Alerts & Recommended Actions

Each property has customizable hourly noise thresholds, allowing you to set different limits throughout the day. NoiseAware provides recommended default thresholds based on your property type (apartment/condo, house, or estate), but you can update these settings at any time. For more information, see article: Editing Noise Thresholds.

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