We strongly urge NoiseAware users to disclose all security devices in their listings - this includes NoiseAware. In fact, each of the major OTA’s has their own requirements when it comes to disclosing surveillance devices.
Airbnb
Airbnb recently updated their policy on security devices. They no longer allow the use of any indoor cameras in any of their listings. They do continue to allow use of noise monitoring devices inside homes. Just like we suggest with other platforms, it is best practice to keep NoiseAware in the common areas of your listing. Hosts are required to indicate the presence of any security devices in the listing’s House Rules. If a host discloses the device after booking, Airbnb will allow the guest to cancel the reservation and receive a refund. Host cancellation penalties may apply.
For more info on their updated policy, click here.
For Airbnb's official policy, click here.
VRBO
You may use a noise monitoring device to address potential noise complaints from neighbors, but must notify guests in advance by disclosing the device on the listing's detail page.
For more info directly from VRBO, click here.
Booking.com
Booking permits noise monitoring devices. It discusses them in the same section as motion detectors, which it states "shouldn't be placed in areas where guests expect privacy." It doesn't explicitly say the same for noise monitors, but to be safe, keep your NoiseAware units in the common areas of the home.
For more info, click here.
Here are some great examples of how NoiseAware users have disclosed the use of noise monitoring technology in their listings:
Example 1:
Properties may include a noise alert monitoring system in order to ensure that neighborhood noise levels are respected. There is no electronic video surveillance monitoring pools or spas, or on the interior of the house.
Example 2:
We are committed to Rent Responsibly standards. This means we follow best-in-class guidelines to ensure you have a peaceful, safe and memorable stay with us. We use smart home technology to improve your experience. NoiseAware is a smart home device that measures decibel levels throughout the property and allows us to respond to noise nuisances without disrupting your stay. NoiseAware is 100% privacy compliant and is required on this property. If you have any questions, please ask. We are committed to your comfort so please let us know if we can do anything during your stay to make it more enjoyable.
Example 3:
Quiet hours are observed from 9 pm-8 am. Violators will be charged a $200 fine. This property may use NoiseAware technology to ensure the comfort and security of the guest. Tampering with the device is strictly prohibited and will result in a $200 fine.
Example 4:
Surveillance or recording devices on property - We use a noise monitoring device; It does NOT record actual sounds or conversations, it simply monitors the noise level (measured in decibels).
Example 5:
Home is equipped with a decibel monitoring sensor located inside and outside of the home. Removing the decibel monitor will result in a full security deposit loss.