You asked for it, and we delivered with a brand new and fully-featured mobile application! Now you can monitor and manage your NoiseAware system from anywhere. If you're new to NoiseAware or downloading our app for the first time, this guide should help you learn the ins and outs of the NoiseAware app.
The NoiseAware mobile app introduces a new feature set that matches our redesigned dashboard:
- Native on iOS and Android for the best possible experience
- Quick and easy guided sensor setup, with Bluetooth support for Gen 3 sensors
- Manage alerts across email, SMS, and now push notifications
- See active alerts on the mobile dashboard
- Access current noise data across all installed properties
- Review a sensors list for simple maintenance
- Manage users and alert preferences
Keep reading for a complete walkthrough of the new mobile application.
Upon downloading and opening the mobile app for the first time you will be prompted to log in to your NoiseAware account. If you have accessed the NoiseAware dashboard on the web before, your same credentials will work for the mobile app. If you are new to NoiseAware, you should complete your first hardware and subscription purchase from our website to create an account.
The mobile application has a quick navigation bar at the bottom of the app as well as a secondary menu accessible from the hamburger icon in the top-left.
Across the quick navigation bar at the bottom, you can find the following links:
Clicking the hamburger icon in the top-left will open a secondary menu that contains additional links:
- Administrator Tools (admin only)
- Account Settings
- Add Property
- Set Up Sensor
There is also a permanent search feature that can be opened from the search icon at the top-right of most screens that can be used to quickly find a specific property or sensor.
Upon your first log in to the NoiseAware app, you will be prompted to set up your first property and first sensor. NoiseAware and QuietMan are here to help you stay protected!
The Dashboard has been redesigned to provide you with a quick overview of everything happening with your account. An "Active Alerts" icon can be found at the top of the screen that appears in grey if "All Is Quiet" at your properties and that will appear in red with the number of active alerts if things are getting loud. Clicking on the icon will show you the details of any active alerts, along with a list of the alerts triggered in the last 24 hours.
Just under the "Active Alerts" icon you will see a list of the total number of properties you manage, along with the total number of Indoor Sensors, and Outdoor Sensors at your properties.
Below the property/sensor overview you will find a log of the last 5 events at all properties. Clicking on any of these will allow you to dive in to more detail regarding the property/sensor involved with the selected event. For a complete list of all events, tap on the word "History" on the Dashboard or on the "Events" tab located on the bottom right of the screen.
The Properties screen is a complete list of every property you've added to NoiseAware. At the top right of the screen you will find a button to add a property to your account. Property Tags and Guest features are currently only available in the web dashboard.
Clicking on any property from the Properties screen will open the Property Detail panel. The Property Detail panel replaces the standard quick navigation panel at the bottom of the screens with the following property-specific links:
Data shows the Noise Risk Score reported by every sensor installed at this property. A time selector at the top-right will allow you to select how much recent noise data you want to view (data older than 7 days is accessible from the web dashboard). The sensor legend at the bottom shows the names of the sensors installed at the property, and clicking on the sensor name will toggle that sensor on the graph.
Thresholds shows the current threshold settings for your sensors at this property. The NoiseAware app supports multiple thresholds per sensor by hour of day. When sensors are first set up they will use our recommended threshold settings based on your property type and sensitivity - however you can always visit this screen to adjust any of your threshold settings. Learn more about Noise Risk Scores by clicking the link below the graph.
Events shows you a list of events that have occurred at this property such as noise risks or sensor disconnections. You can also add notes to the events here for other NoiseAware users to see.
Settings allows you to edit basic property information or delete your property. Please note that changing your property type here will not change the thresholds of existing sensors, but will be used to apply defaults to any new sensors added to the property.
The Sensors screen is designed to help NoiseAware users with maintenance and support of NoiseAware devices. From here you can find the current status of each NoiseAware sensor to quickly find offline sensors or sensors with low battery. Set up a new sensor by tapping on the "Set up sensor".
Clicking on any sensor from the Sensors screen will open the Sensor Detail panel. Here you will find an image of the installation location (if you chose to upload a picture during sensor setup), more detail on the sensor's current status for technical support, along with an events list for this sensor that will show recent noise, tamper, or disconnection events. From this screen you can also rename or delete the sensor.
The Events screen shows a list of recent events across your account and can be helpful for looking for past events or for auditing the actions of users on your account. Clicking on an event will bring up more information depending on the event type.
The Administrator Tools screen is the top link from the secondary hamburger menu. Only admin users have access to this menu. Here you can find settings that apply to your entire account, such as adding or editing users. Click on any user in the Users table to edit their information or set their permission level. Users with limited permissions will only see properties that they are permitted to see when they log in to their account.
The Account Settings screen is where you can find settings specific to your user account, such as editing or adding email addresses or phone numbers for alert distribution, or setting preferences to receive alerts only for specific properties.
The Add property screen give you a form to enter property information into NoiseAware. Remember that your inputs in the Risk information section will determine the default thresholds applied to sensors at this property. Property Tags and importing information from supported PMS Integrations are features currently only available in the web dashboard.
Set up sensor
Use the mobile app to set up all of your NoiseAware sensors. Just select which model of sensor you'd like to set up, and then follow the step-by-step instructions. Gen 3 Indoor sensors are also equipped with Bluetooth features, which your phone will automatically detect for the easiest possible set up experience.
Store, Support, and About are all external links that will open the web browser on your phone.
Store is where you can buy additional NoiseAware sensor and property subscriptions. We recommend using a computer to access the NoiseAware store.
Support is where you will find all of our help articles, and you can also access our support chat to talk with a member of our team.